Your reputation matters. To you. To your colleagues. And to your clients.
But sometimes, crises happen. Things go wrong. And that’s when you really need people you can turn to with the experience you need to protect your reputation.
Our team has years of experience of handling difficult issues sensitively, effectively and efficiently. We’ve worked with FTSE 100 companies, leading international organisations, charities and professional services firms handling positive news – and much more challenging issues.
What we do:
Advising a high-profile legal conferencing company on an issue which flared up on social media. We were quick to advise the board and the stakeholders involved, which included all the legal regulators, around not only media relations but the strategy to calm the crisis as quickly as possible, and social media posts across the following days. The swift action and statement calmed the anger on social media and resulted in just one piece of media coverage which was positive towards the action taken by the company to remedy the problem.
Working with an internationally renowned, top-100 law firm for several years, frequently being brought in to support both the firm and their clients with media relations around complex litigation cases. In one case, the litigants were a family in an extremely high-profile bereavement, and the defendants were a series of globally recognised brands. We were brought in to handle all media strategy around the launch of the case – advising the legal team and the family. We developed clear messages and ensured these ran through all media communications. We delivered extensive, positive media coverage across the international, UK national and specialist consumer and trade media. This included broadcast interviews for both the lead lawyer and the family.